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Disclosures

Registered office: Unit 2501-C1.D01-D32, Floor 25, Sky Tower Shams,Al Reem Island, Abu Dhabi, United Arab Emirates.

This website is intended solely for Professional Clients within the meaning of the Conduct of Business Rulebook issued by the Financial Services Regulatory Authority of the Abu Dhabi Global Market, as amended. Copper products and services are reserved for and will be provided to Professional Clients exclusively. Any request for Copper products and services from a person who is not a Professional Client will be declined.

The products and/or services described may not be available in your jurisdiction. Additionally, the information provided is for general educational purposes only and is not intended to constitute investment or other advice on financial products. Such information is not, and should not be read as, an offer or recommendation to buy or sell or a solicitation of an offer or recommendation to buy or sell any individual product or service or to use any particular investment strategy or license any software product.

Copper provides no legal, tax, investment, or other advice. Please consult your legal/tax/investment professional for questions about your specific circumstances. Virtual asset holdings involve a high degree of risk and can fluctuate greatly on any given day. Accordingly, your virtual asset holdings may be subject to large swings in value and may even become worthless.

Copper is committed to conducting its business with the highest standards of ethics, honesty, and integrity, at all times. Persons may report concerns confidentially through our whistleblowing hotline, available here https://app.mycompliancereport.com/report?cid=COPPR (https://app.mycompliancereport.com/report?cid=COPPR) or by calling 800-0320094.

“Copper Markets ME” is the trading name of Copper Securities (ME) Limited, a company authorized and regulated by the ADGM Financial Services Regulatory Authority under FSP number 200039.”

Risk Disclosure Statements

General Risks

Regulation

In the ADGM, Digital Assets are currently regulated under the FSMR. It is unknown how possible future changes in regulation could affect the value, functionality or legality of Digital Assets in future.

If Copper is unable to comply with any future regulations, this may lead to Copper incurring losses and it may also have an adverse impact on Copper’s ability to carry out its business, including the provision of the Digital Asset Service.

Rules or procedures imposed by foreign exchange controls, asset freezes or other laws or regulations will prohibit or impose burdens or costs on the transfer of Digital Assets to or by you or for your Account or on the realization of Digital Assets or the conversion, howsoever effected, of a Virtual Asset into Fiat (or vice versa) or Fiat from one currency into another currency.

If you are unclear about anything, it is important that you seek independent legal advice and are comfortable with the risks that you are taking.

Price volatility

Digital Assets are considered very high risk, speculative investments. The value of Digital Assets can be extremely volatile. Digital Assets are vulnerable to sharp changes in price due to unexpected events or changes in market sentiment. Other factors that may affect the price of Digital Assets include changes in the total number of Digital Assets in existence, the monetary policies of governments, the Fiat withdrawal and deposit policies of Exchanges, the fees associated with processing transactions, trade restrictions and regulatory measures.

Currently, there is a relatively limited adoption of Digital Assets for use as payment instruments in retail or commercial transactions, therefore most transactions in Digital Assets are speculative investments.

A sophisticated, technical understanding may be needed to fully understand the characteristics of, and the risks associated with, particular Digital Assets.

Exchanges

In order to purchase Digital Assets on your behalf, we may execute transactions with an Exchange. Many Exchanges are unregulated and do not operate under any form of external regulatory supervision. A number of Exchanges have closed without notice, gone out of business or failed, in some instances due to hacking by third-parties.

There is a significant risk of losing Digital Assets or Fiat held at Exchanges. If an Exchange closes, goes out of business, or fails, there is unlikely to be any specific regulatory or legal protection, such as through a deposit guarantee scheme that will cover you for the loss of any Digital Assets or Fiat you may have held at the Exchange, even when the Exchange is registered with a national authority.

Risks to which you may be exposed when dealing through Exchanges include:

  1. execution of a transaction at a substantially different price compared to the quoted bid or offer or the last reported price at the time of order entry;
  2. significant delays in the settlement of orders after the execution of an order; and
  3. rapid price fluctuations and a lack of liquidity.

Liquidity

Some Digital Assets may be highly illiquid, meaning that they are infrequently traded, and may therefore be more difficult or impossible to sell within a reasonable timeframe or at a price which reflects “fair” value. Liquidity also varies between Exchanges, with some Exchanges having a more liquid trading market than others.

Digital wallets

Once Digital Assets are purchased, they are stored in an electronic wallet. Electronic wallets have a public key and a private key or password that allows access to them. However, electronic wallets are not impervious to hackers and Digital Assets may be stolen from an electronic wallet with little prospect of having them returned.

The loss of a private key required to access an electronic wallet may be irreversible and it may result in the loss of the Digital Assets stored in the electronic wallet.

Digital Asset‑specific risks

In addition to the risks described in this Schedule, each Digital Asset may have specific characteristics and risks that differ from other Digital Assets, including risks arising from its design, governance, consensus mechanism, liquidity profile, functionality and use case. Further risk disclosures may be provided to you from time to time in respect of a particular Digital Asset prior to you entering into an initial Transaction, or where new Digital Assets or new product features are made available.

Decentralisednature of Virtual Asset technology

A blockchain is typically managed by a peer-to-peer network collectively adhering to a protocol for validating new blocks, which are made up of transactions.

The open-source structure of a blockchain network protocol means that the core developers of the network protocol and other contributors are generally not directly compensated for their contributions in maintaining and developing the network protocol. A failure to properly monitor and upgrade a network protocol could damage the network protocol and affect the value, liquidity or even the existence of any Digital Assets supported by that blockchain network.

New blocks are validated, and transactions confirmed, by peers. If the rewards and transaction fees are not sufficiently high to incentivize the peers, they may cease expending processing power to validate blocks and confirmations of transactions on the blockchain could be slowed or ceased. Again, this could affect the value, liquidity or even the existence of any Digital Assets supported by that blockchain network.

Criminal activities and fraud

Transactions in Digital Assets are usually public, but the identities of the participants in these transactions are usually not. Transactions by any one participant are therefore largely untraceable and provide owners of Digital Assets with a high degree of anonymity. It is therefore possible that Digital Assets will be used for transactions associated with criminal activities, including money laundering. This misuse could affect you directly or indirectly. For example, law enforcement agencies may decide to close an Exchange and prevent access to or use of any Digital Assets or Fiat that the Exchange may be holding for you. Public information about particular Digital Assets may also be unbalanced, incomplete or misleading.

Operational changes

There are risks of:

  • operational changes to any blockchain protocol supporting any Virtual Asset (including, but not limited to, the occurrence of a Hard Fork); and
  • external factors which may cause the loss of value of any Virtual Asset where modifications on any blockchain protocol are made.

Blockchain settlement

In general, it is impossible to cancel or reverse a transaction that has been submitted to any blockchain network supporting a Virtual Asset, such that after a transaction request has been submitted to a blockchain network by us, we will not be able to cancel or modify it.

There are some instances where blockchain transactions, i.e., Virtual Asset transfers, may be unconfirmed for a duration of time and, in some circumstances, may not be confirmed at all. There is therefore a risk that where such instances occur, transactions may never complete and Digital Assets may remain in a state where they cannot be transferred to another electronic wallet.

Some Digital Assets may settle on more than one underlying ‘layer one’ blockchain. However, certain Exchanges and other counterparties may not support transactions on all of these blockchains. There is therefore a risk that you may be unable to recover Digital Assets if they are sent using an unsupported network.

Concentration Risk

Blockchain networks are generally spread across a number of participating nodes, with no barrier to entry for additional nodes, to give effect to a decentralised, permissionless network. The more decentralized a blockchain network, the wider the spread of nodes and theoretically, the more secure the network.

There are also private, permissioned blockchain networks that are made up of a select number of nodes within a concentrated network.

However, should one node, or many nodes acting in concert have the capacity to control over 50% of a blockchain, there is a risk that these nodes will then sabotage the network a (51% Attack). Consequences of a 51% Attack may include: transaction reversals, deletion of transactions or the attacking nodes retrieving all Digital Assets supported by that blockchain network. In such circumstances, it is usually very difficult or even impossible to retrieve lost Digital Assets.

Product Specific Risks

Crypto OTC Service

Various features of the Crypto OTC Service may be provided or processed through third‑party service providers, some of whom may not be affiliated with us. You acknowledge and accept that we may or may not disclose the use of such third‑party services, and that we are not obliged under these Terms or Applicable Law to do so. As a result, you may not be aware that certain elements of the Execution Service are being supported by third parties at the time you use the service.

While we may make certain general or factual information available to you, we will not provide investment, legal, Tax, estate‑planning or accounting advice, nor will we make any recommendation or provide any investment research in relation to any Investments or Transactions. You are solely responsible for all decisions that you take.

If we provide you with any market data, you acknowledge that such information does not constitute investment advice or a recommendation. We make no representation, warranty or guarantee regarding the accuracy, completeness or timeliness of any such information, and you rely on it entirely at your own risk.

You agree that you accept the risks of trading Investments and that you are responsible for assessing the suitability of each Order before you submit it. You further agree that you will not rely on any opinion, analysis or material we provide as constituting advice, a recommendation or an assessment of suitability.

We are entitled to assume, and will rely on the assumption, that you have obtained independent legal, regulatory and Tax advice in relation to all Transactions and the Execution Service. Nothing we provide should be treated as a substitute for such independent advice.

To the extent permitted under Applicable Law, we do not act, and do not hold ourselves out as acting, as a fiduciary in respect of your Account, any wallet, or any advisor that you may appoint. No fiduciary duties arise by virtue of your use of the Crypto OTC Service.

You are solely responsible for complying with all Applicable Law that applies to you. We are not responsible or liable for determining whether any law or regulation applies to you, or for ensuring your compliance with it.

Digital Assets are stored in electronic wallets that require both a public key and a private key or password for access. Electronic wallets may be vulnerable to hacking or other unauthorized access, which may result in the theft or permanent loss of Digital Assets with little or no prospect of recovery. If you lose or compromise any private key or password required to access an electronic wallet, the loss may be irreversible and may result in the permanent loss of your Digital Assets.

Many blockchain networks are maintained through open source protocols and validated by decentralized peer‑to‑peer participants. Because protocol developers and contributors are generally not compensated for their work, failures to monitor, maintain or upgrade the protocol may impair the operation of the network and may affect the nature, usability or continued existence of supported Digital Assets.

New blocks on a blockchain are validated by network participants. If transaction fees or block rewards are insufficient to incentivise the participants, they may cease allocating processing power to the network. This may delay or prevent transaction validation and may materially affect the availability or functionality of supported Digital Assets.

Once we submit a Transaction to a blockchain network at your instruction, the Transaction cannot generally be cancelled, amended or reversed. You acknowledge that once submitted, we will not be able to modify or reverse any such Transaction.

Blockchain transactions may remain unconfirmed for extended periods or, in some cases, may never be confirmed. Where this occurs, the transaction may not complete and any affected Digital Assets may remain pending or otherwise unavailable for onward transfer.

Blockchain networks may be decentralized and permissionless, with participation open to any node, or may be private and permissioned, operating through a limited number of selected nodes. The degree of decentralization may affect a network’s governance, transparency, resilience and security.

If a single node or coordinated group of nodes obtains control of more than 50% of a blockchain network’s processing power, a “51% Attack” may occur. Such an event may result in the reversal or deletion of transactions or the misappropriation of Digital Assets supported by that network. It may be difficult or impossible to recover any affected Digital Assets.

Settlement and currency exchange

As explained in these Terms and as elaborated in the Risk Warnings above, the transfer of Fiat and Digital Assets to your order will involve third-parties and/or blockchain networks. Any transfer may therefore be delayed or may fail in ways that are unpredictable and beyond our control.

In particular, if we are instructed by you to deliver Digital Assets held in your Account against payment, there is a risk that confirmed delivery of such Digital Assets and receipt of payment related to such Digital Assets may not be completed simultaneously. This is conventionally referred to as settlement risk and applies to any transfer of Digital Assets for Fiat or vice versa, to any transfer of one Virtual Asset for another, and to any exchange of one Fiat currency for another. There are also other risks involved in connection with the delivery of Digital Assets or Fiat pursuant to your instructions in accordance with market practice, including in respect of failed confirmations of Transactions in Digital Assets.

Where settlement is delayed, it is likely that the value of the relevant Virtual Asset or Fiat currency (whether measured in the value of any other Fiat currency or Virtual Asset, as applicable) will change between the time of the relevant order or payment and the time of delivery. This risk is conventionally referred to as currency risk or foreign exchange risk, with regard to Fiat, and as market risk, with regard to Digital Assets traded on markets.

All settlement, currency, foreign exchange and market risks in respect of any Transaction undertaken in relation to your Account will be borne by you alone. You should consider these risks before undertaking any Transaction.

 

Ethics, Conduct, Complaints & Whistleblowing

Our Commitment

At Copper Securities (ME) Limited (“Copper Securities”), we are committed to the highest standards of integrity, transparency, and ethical conduct. We promote a strong culture of accountability and compliance across all our activities, in line with applicable laws, regulatory requirements, and international best practices.

Encouraging Transparency and Speaking Up

Copper Securities maintains a Whistleblowing Policy that encourages employees, contractors, clients, counterparties, and other stakeholders to report, in good faith, any actual or suspected misconduct, unethical behaviour, or regulatory breach.

We believe that an effective compliance culture depends on individuals being able to raise concerns without fear of retaliation, and with confidence that such concerns will be handled fairly, confidentially, and appropriately.

Reportable Matters

Concerns may include, but are not limited to:

  • Fraud, financial misconduct, or regulatory breaches
  • Bribery, corruption, or conflicts of interest
  • Market abuse or misuse of confidential information
  • Harassment, discrimination, or unethical workplace conduct
  • Breaches of internal policies, controls, or legal obligations

Protection and Confidentiality

Copper Securities applies a zero‑tolerance approach to retaliation. Any individual who raises a concern in good faith will be protected from adverse action, discrimination, or retribution.

All whistleblowing reports are handled confidentially and are assessed and investigated promptly, independently, and impartially. Appropriate remedial actions are taken where necessary.

How to Report a Concern

Copper is committed to conducting its business with the highest standards of ethics, honesty, and integrity, at all times. Persons may report concerns confidentially through our whistleblowing hotline, available here (https://app.mycompliancereport.com/report?cid=COPPR (https://app.mycompliancereport.com/report?cid=COPPR)) or by calling 800-0320094.

 

Complaints Handling

Copper Securities is committed to handling complaints fairly, efficiently, and transparently.

How to Submit a Complaint

Complaints may be submitted:

  • Hotline: 800-0320094, or
  • Via the complaints submission form available on our website https://app.mycompliancereport.com/report?cid=COPPR (https://app.mycompliancereport.com/report?cid=COPPR)

Complaint Resolution Process

  • All complaints are acknowledged within one week of receipt
  • A status update is provided within four weeks, including details of any exceptional delays
  • Complaints are resolved no later than eight weeks from submission

There is no charge for raising a complaint. Where a proposed resolution requires a change to the scope of services provided, this will be clearly explained and implemented only with the client’s explicit consent.

 

Anti‑Bribery and Corruption

Zero‑Tolerance Policy

Copper Securities operates a zero‑tolerance policy towards bribery and corruption in any form. This includes offering, giving, receiving, or soliciting anything of value to improperly influence a business decision.

Legal and Regulatory Compliance

Copper Securities complies with all applicable anti‑bribery and corruption laws and regulations, including:

  • Abu Dhabi Global Market (ADGM) and FSRA regulatory requirements
  • UAE Federal Penal Code
  • UAE Federal Decree‑Law No. 20 of 2018 on Anti‑Money Laundering and Combating the Financing of Terrorism
  • Relevant international standards

Responsibilities of Employees and Third Parties

All employees, officers, and directors are required to understand and comply with Copper Securities’ Anti‑Bribery and Corruption Policy. Regular training and awareness programs are provided.

Third parties are subject to appropriate due diligence and are expected to adhere to equivalent ethical standards when dealing with Copper Securities.

Reporting and Accountability

Employees, clients, and stakeholders are encouraged to report any concerns or suspicions of bribery or corruption confidentially and without fear of retaliation. All reports are investigated promptly and appropriate action is taken where required.

 

Conflicts of Interest

Regulatory Approach

As an FSRA‑regulated firm within the Abu Dhabi Global Market, Copper Securities maintains a comprehensive Conflicts of Interest Policy designed to identify, manage, and mitigate any actual, potential, or perceived conflicts of interest.

Identification and Management of Conflicts

Copper Securities has implemented controls to:

  • Identify and assess conflicts between the firm and its clients, or among clients
  • Mitigate conflicts through segregation of duties, independent decision‑making, and governance oversight
  • Disclose material conflicts to affected clients where conflicts cannot be fully avoided

Key Measures

  • Client Asset Segregation: Client assets are segregated in accordance with regulatory requirements
  • Independent Governance & Oversight: Robust compliance, risk management, and senior management oversight
  • Fair Client Treatment: No preferential treatment is given to any client
  • Employee Conduct Standards: Mandatory disclosures of outside interests and personal account dealing controls

Where a conflict cannot be fully eliminated, Copper Securities will disclose the conflict and take appropriate steps to protect client interests.

 

Fair Treatment of Clients

Copper Securities is committed to treating all clients fairly, professionally, and transparently.

Our Code of Business Conduct ensures:

  • Ethical and responsible behaviour
  • Compliance with all applicable laws and regulations
  • Protection of confidential and client information
  • Prompt, transparent handling of complaints
  • A strong whistleblowing culture

This framework underpins our commitment to maintaining trust with clients, regulators, and the wider market.

 

Contact

For whistleblowing reports, complaints, or ethical concerns:

Phone: 800-0320094.

Hotline available here (https://app.mycompliancereport.com/report?cid=COPPR (https://app.mycompliancereport.com/report?cid=COPPR))